Terms of Service

Welcome to Bata Kenya Shoe PLC’s website.

Key Terms


1. Acceptance of Terms:


o By accessing or using this website, you agree to these Terms of


Service, along with  Code of Conduct for Customers, Privacy Notice

and Policy, Return and Exchange Policy and Cookies Policy .

Continued use of the website signifies acceptance of any updates or

amendments to these Terms, which may be made without prior

notice.


2. Ownership and Intellectual Property:


o All content on this website, including text, images, logos, and


design, is protected by copyright and trademark laws. Unauthorized

use, reproduction, or distribution is strictly prohibited and may

result in legal action.


3. Disclaimer:


o The website and its content are provided "as is" without warranties


of any kind. Bata is not liable for errors, inaccuracies, or damages

resulting from the use of the website, except in cases of gross

negligence or intentional misconduct.


4. Limitation of Liability:


o Bata will not be held responsible for any direct, indirect, incidental,


or consequential losses arising from website use, including but not

limited to, interruptions, errors, or unauthorized access. Users agree

to indemnify Bata against claims or damages resulting from their

use of the site.


5. Termination of Access:


o Bata reserves the right to suspend or terminate user access to the


website at its sole discretion and without notice.


6. Governing Law:


o These Terms are governed by the laws of Kenya. Any disputes will be


resolved under Kenyan.


Purchasing and Promotions


1. Online Orders:


o Orders placed on the website are intended for personal use only. A


purchase is considered complete only when payment has been

successfully processed and confirmed.
Welcome to Bata Kenya Shoe PLC’s website.

Key Terms


1. Acceptance of Terms:


o By accessing or using this website, you agree to these Terms of


Service, along with Code of Conduct for Customers, Privacy Notice

and Policy, Return and Exchange Policy and Cookies Policy .

Continued use of the website signifies acceptance of any updates or

amendments to these Terms, which may be made without prior

notice.


2. Ownership and Intellectual Property:


o All content on this website, including text, images, logos, and


design, is protected by copyright and trademark laws. Unauthorized

use, reproduction, or distribution is strictly prohibited and may

result in legal action.


3. Disclaimer:


o The website and its content are provided "as is" without warranties


of any kind. Bata is not liable for errors, inaccuracies, or damages

resulting from the use of the website, except in cases of gross

negligence or intentional misconduct.


4. Limitation of Liability:


o Bata will not be held responsible for any direct, indirect, incidental,


or consequential losses arising from website use, including but not

limited to, interruptions, errors, or unauthorized access. Users agree

to indemnify Bata against claims or damages resulting from their

use of the site.


5. Termination of Access:


o Bata reserves the right to suspend or terminate user access to the


website at its sole discretion and without notice.


6. Governing Law:


o These Terms are governed by the laws of Kenya. Any disputes will be


resolved under Kenyan.


Purchasing and Promotions


1. Online Orders:


o Orders placed on the website are intended for personal use only. A


purchase is considered complete only when payment has been

successfully processed and confirmed.
    • In cases of unintentional errors, such as incorrect pricing or product descriptions, Bata reserves the right to cancel affected orders and issue a full refund.
  1. Promotional Offers:
    • Promotions are time-limited and subject to stock availability. Adding a promotional item to your cart does not guarantee reservation of the item until checkout is complete and payment is confirmed.
    • Bata reserves the right to modify, suspend, or terminate promotions without prior notice and is not liable for any resulting losses or dissatisfaction.

Submitting Content

By submitting reviews, ratings, or any other content to Bata’s website, you:

  • Warrant that you own the rights to the content.
  • Grant Bata a royalty-free, perpetual license to use, display, and distribute the content for marketing or informational purposes.
  • Agree that inappropriate, offensive, or harmful content may be removed without notice and may result in account suspension or legal action.

Use of the Website

  1. Permitted Use:
    • Users may browse and use the website for personal shopping and informational purposes only. Unauthorized actions, such as attempting to disrupt site functionality, uploading malicious content, or unauthorized linking, are strictly prohibited.
  2. Account Responsibility:
    • Users are responsible for maintaining the confidentiality of their account credentials and ensuring their use complies with these Terms.
    • Accounts may be suspended or terminated if Bata determines any misuse or provision of inaccurate information.
  3. Eligibility:
    • Purchasers must be over 18 years of age or have parental/guardian consent to engage in transactions on the website.

Data Protection and Privacy

  1. Collection of Personal Information:
    • By using this website, users consent to the collection and processing of their personal data in accordance with Bata’s Privacy Policy.
  2. Data Security:
    • Bata implements reasonable measures to protect personal data from unauthorized access or breaches. In the unlikely event of a data breach, users will be promptly informed.
  3. User Rights:
    • Users may request access to, deletion, or correction of their personal information by contacting Bata’s Information Officer.

Accuracy of Information

Bata strives to ensure all information on the website, including product descriptions, pricing, and availability, is accurate. However, errors may occur, and Bata reserves the right to correct inaccuracies without liability.

Advertising and External Links

The website may include links to third-party websites. Bata does not endorse or assume responsibility for the content, products, or services of external sites.

Use of Cookies

This website uses cookies to enhance user experience and gather data for analytics. Users can manage cookie preferences through their browser settings. Note that disabling cookies may impact website functionality.

Contact Information

  • Company Name: Bata Kenya Shoe PLC
  • Physical Address:  Limuru
  • Phone: 0726 668 941
  • Email: ke.customerservice@bata.com